Housing associations use asset management systems (AMS) to manage and maintain properties to ensure they meet the needs of tenants and are in line with business objectives. An AMS is integral to optimising the use and lifecycle of properties, overseeing property portfolios, maintenance schedules and related data.

Many social housing providers choose to have a separate AMS from their other systems, but this can come with some notable downsides. This includes:

  • Data silos: A separate AMS may not easily integrate with other core systems, leading to fragmented data and the increasing risk of errors and inefficiency.
  • Operational inefficiencies: Switching between systems to gather and cross-reference information can be time-consuming.
  • Increased costs: Could be exposed to higher costs for software licenses, updates and IT support.
  • Reduced user experience: Employees need to learn and manage multiple systems, which can disrupt operations.
  • Challenges with data analysis: Separate systems complicate the process of collating comprehensive and accurate data, reducing the ability to perform predictive maintenance or strategic planning.
  • Potential for missed opportunities: Lack of real-time insights means housing associations may fail to detect patterns in maintenance issues or align investment with tenant needs.

Fortunately, with ROCC, your housing association can benefit from a comprehensive approach to housing asset management, so you don’t need a separate AMS. Here’s how our software solutions help:

1. Centralised asset database

We offer a robust data repository where all asset information is stored and managed. This includes unlimited asset types and attributes, with a system that supports detailed asset hierarchies, such as property > block > dwelling, ensuring every component is accurately recorded.

Plus, assets are tracked through their lifecycle with critical dates (e.g., inspection due, maintenance due, replacement date), enabling proactive planning and end-to-end management.

2. Integrated inspections and surveys

Our software supports real-time condition surveys and inspections, ensuring up-to-date asset information is available to all users. This is ideal for field-based operatives carrying out repairs and maintenance, who can conduct on-site inspections using mobile devices and instantly update the system with fresh data. 

Also, reports and documents, such as EPCs or asbestos certificates, are stored against assets for easy access and compliance.

3. Strategic asset planning

We also support long-term planning and strategic investment by integrating data-driven insights. This includes:

  • Predictive analytics to help forecast maintenance needs and budget allocations.
  • Cyclical work planning that automates recurring tasks, such as gas servicing or safety checks, to reduce administrative overhead.
  • IoT integration to allow monitoring of environmental conditions (e.g., damp or energy efficiency), aiding in decarbonisation and net-zero strategies.

4. Compliance management

We ensure housing associations meet regulatory requirements. For example, our software has a fully integrated asbestos-containing materials register to manage and display asbestos information across your housing portfolio.

It’s also compliant with the Housing Health and Safety Rating System (HHSRS) and the Decent Homes Standard, with data and workflows designed to support and streamline regulatory reporting.

5. Integration with other systems

Our software seamlessly integrates with existing housing management systems to enable streamlined operations and avoid data entry duplication. 

APIs allow real-time data exchange between ROCC and third-party platforms, ensuring all asset data is accurate and accessible.

6. Enhanced reporting and business intelligence

ROCC’s business intelligence tools provide housing associations with actionable insights into their assets. This includes customisable dashboards and reports to monitor asset conditions, costs and performance, plus integration with tools like Power BI for advanced analytics.

7. Support for operational efficiency

Our software facilitates efficient day-to-day operations related to asset management, so your repairs and maintenance service can run at maximum efficiency. 

You’ll also benefit from dynamic scheduling of operatives’ tasks to ensure minimal downtime and prioritised work planning for essential, emergency or high-priority repairs.

Get in touch

Ready to move away from a separate asset management system at your housing association? 

Streamline your repairs and maintenance operations with ROCC’s comprehensive asset management capabilities, so you can maximise the value of your assets while reducing risks, ensuring compliance and improving tenant satisfaction.

For more information about how to take your digital transformation one step further with ROCC, get in touch with a friendly member of our customer service team today.

Author

  • Over 1,000,000 properties are maintained with ROCC Housing Maintenance and Repairs software.

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