Local Authorities
ROCC’s housing maintenance software for local authorities integrates all your housing repair functions into one clear, easy-to-understand system that works with key back-office systems to deliver responsive repairs.
Improve services and satisfaction – and save money
As the market leading experts in housing maintenance, we know that time equals money. We also know that now more than ever, local authorities are having to make savings wherever possible.
That’s why ROCC’s software focuses on saving local authorities money by cutting unnecessary costs. We do that by optimising job workflow, keeping appointments organised, helping you stay on top of stores and purchasing, simplifying job costing, and ensuring accurate performance reporting. Our software also ensures any work carried out is automatically kept up-to-date with changing legislation, keeping you and your tenants safe.
Our software also minimises your carbon footprint through efficiency by improving travel routes and reducing wasted journeys.
From Empty Homes Maintenance to minimise missed opportunities and help house tenants as quickly as possible, to Job Costing and Financial Management to help you stay on top of your potential spend, we’ve thought of everything you could possibly need to succeed. Don’t take our word for it, have a look at our comprehensive list of Features – and if you think anything is missing, we would love to hear about it!
ROCC are helping many organisations like yours
How We Help Local Authorities
Stay Compliant
Changing legislation can be hard to stay on top of, so we’ve ensured you’re automatically informed of any amends to the law in order to remain compliant, ensure homes are safe and well maintained, and protect tenants.
Visibility of Costs
With the most comprehensive job costing of any system on the market, providing detailed real-time monitoring of all property related costs, you’ll have complete visibility and accountability of all works costs, enabling you to cut back on any unnecessary spend.
Optimal Efficiency
Our housing technology solutions optimise travel routes and embrace automation in order to minimise unproductivity. Less time travelling means more time on-site, getting work done; more automation means less time and money spent on menial tasks.
Right First Time
Our mentality is right first time, completed on time. Our software ensures that when a property is visited, the job is done there and then with all necessary tools and materials in place, preventing a repeat trip and saving you money.
Expertise and Experience
We have honed our services over the last 40 years and fully understand the challenges our clients face – no wonder we consistently achieve outstanding customer service and satisfaction results!
Ongoing Support
Our Expert Service Desk means you’ll never waste time on hold or speaking to an untrained call handler. Instead, you’ll always speak to someone knowledgeable in the solutions we provide and the particular configuration and setup you have.
Testimonial
“Wandsworth now has a very user-friendly web-based system, which is extremely flexible. We required the ability to set up and monitor projects and report back on the overall financial/budgetary positions for all projects/jobs. In addition, we needed a mobile application option to assist our operatives, when working around the Borough.”
ROCC Core
The complete software package, built around you
End-to-end housing repairs and maintenance software built to dramatically improve service, ROCC Core provides everything you need to successfully and efficiently deliver your entire housing repairs and maintenance processes. Manage all your emergency, responsive, planned and major works for today and the future, offer real-time appointments, dynamically assign and schedule work to relevant field service workers and allow real-time completion of tasks. You can also monitor and track every aspect of the service, from contract profitability to operative efficiency.
ROCC Plug-ins
ROCC Focus
ROCC Focus turns disparate data into information to help you identify opportunities and risks, and inform decisions about the future
ROCC Diagnose
ROCC Diagnose is a self-contained, secure software platform that empowers residents and office staff to guarantee repairs are reported correctly
ROCC Resolve
ROCC Resolve is the next generation game-changer for housing maintenance services, taking efficiency improvements to the next level