Our best of breed cloud housing maintenance software gives you everything you need to revolutionise your housing repairs service. Jobs will be completed efficiently, on time and within budget by streamlining processes and automating menial tasks, resulting in an increase and customer and staff satisfaction.
Deliver an award-winning housing repairs service
ROCC’s multi-functional social housing repairs and maintenance software suite enables key performance indicator improvement whilst reducing operational costs.
As one of the most experienced companies in the housing sector, we specialise in providing comprehensive and configurable IT housing systems and solutions that facilitate business excellence.
Designed in partnership with major housing providers across the UK, we deliver end-to-end service and operation management for the entire responsive, planned and cyclical maintenance of all your properties and assets.
End-to-end service and operation management for housing repairs and maintenance
With ROCC Core you can improve the complete lifecycle of maintenance works, from original request through to satisfactory completion, for positive post-completion reviews.
See all of your business data from all of your business systems in one place and in real-time
ROCC Focus is our comprehensive business intelligence and analytics platform. It allows you to see all of your data on a single screen, and enables you to keep track of all your key performance indicators and business measurements. ROCC Focus provides insight to turn disparate data into information to help you identify opportunities and risks, and to inform decisions about the future – with a simple click of a button.
Empower residents and office staff to guarantee repairs are reported correctly
ROCC Diagnose is a self-contained, secure software platform that can be embedded into any application, website or CRM to enable anyone on any device to instantly and accurately report a repair and book a real-time appointment. It ensures all the necessary information is captured and translated into a job with the correct priority, schedules of rates and required skills to complete the work to meet all KPIs.
Increase business performance up to 35% above any existing system in place with AI driven automation.
ROCC Resolve is a stand-alone, off the shelf packaged automation platform for managing responsive and planned housing maintenance and repairs.
It can be directly coupled to any existing line of business system currently used for managing repairs including MS Dynamics, All Housing Management Systems and all other works and contracts management systems.
Plug and play to existing systems and setup within hours instead of months means ROCC Resolve can be easily attached to any existing housing maintenance technology stack to provide huge improvements on works visibility for management while completely automating, using AI the end to end process of ensuring jobs are completed on time and to the customers satisfaction.