In an exciting development set to redefine mobile working in social housing, ROCC—the market leader in housing maintenance solutions—has announced a strategic partnership with Brightec, one of the UK’s most respected digital product and mobile app design specialists. This collaboration brings together ROCC’s deep housing sector expertise with Brightec’s award-winning capabilities in user experience (UX), user interface (UI) design, and mobile product strategy.
Combining sector expertise with design excellence
ROCC has decades of experience delivering innovative, powerful solutions to local authorities and housing associations. Its platform supports end-to-end job management, scheduling, and mobile workforce integration across hundreds of thousands of properties.
ROCC’s products are trusted by housing organisations to manage responsive and planned maintenance efficiently, and to help their operatives deliver exceptional service.
Brightec, an award-winning mobile app development agency, is known for its work with brands such as Virgin Trains, Legal & General, Waterstones, and Jaguar Land Rover. Their approach focuses on creating digital products that are not only technically sound but also delightful to use. With a meticulous focus on human-centred design, Brightec’s team bring years of experience building intuitive and accessible mobile solutions.
Now, Brightec’s UX, UI, and product design experts are working directly with ROCC’s software engineers to reshape the mobile experience for housing maintenance teams and residents alike.
Elevating the experience for operatives
ROCC’s mobile solutions are already renowned for their robust functionality and deep integration with housing management systems. Through this partnership, the focus has shifted to enhancing how operatives experience and interact with these tools in the field.
Brightec’s role is to reimagine and streamline the user journey, ensuring every interaction—whether logging a job, updating status, or viewing schedules—is fast, simple, and intuitive. The design team is applying user research methods to gather insights from real operatives, mapping out pain points and identifying where design can make the greatest impact.
With Brightec’s support, ROCC’s next-generation mobile apps will blend functionality with a clean, modern interface designed around the day-to-day needs of mobile workers. This ensures operatives spend less time navigating menus and more time delivering value on the ground.
Driving ROCC’s vision for mobile enablement
ROCC’s vision has always been to empower housing providers to work how they want—with flexibility, intelligence, and technology that supports people, not processes. Partnering with Brightec sharpens this vision, ensuring that every product not only works exceptionally well but also feels great to use.
Peter Luck, Business Operations Director at ROCC, said: “We’ve always focused on building powerful technology for the housing sector. Partnering with Brightec helps us ensure that our products are just as exceptional from a user experience perspective. Their design team is helping us build mobile tools that operatives love to use—and that means better outcomes for everyone.”
Josh O’Riordan, Managing Director at Brightec, commented: “We’re proud to be working with ROCC to bring a more human touch to housing technology. By combining ROCC’s deep expertise with our user-centric design, we’re helping make the job easier, faster, and more satisfying for frontline teams.”
Looking ahead
The collaboration is already yielding results, with redesigned prototypes and user-tested mobile workflows being deployed. ROCC plans to begin rolling out new versions of its mobile applications later this year, starting with pilot projects across a selection of local authority and housing association partners.
As the housing sector continues to modernise its existing legacy applications and to focus on further improvements of its operations, ROCC and Brightec are proving that technical capability and great design go hand in hand. This partnership isn’t just about apps—it’s about empowering housing teams with tools that feel as good as they function, improving productivity, service quality, and satisfaction across the board.
For further information, visit www.rocc.com and www.brightec.co.uk.
