Written by Peter Luck, Managing Director, ROCC.

 

As we head into the last couple of calendar months of 2025, I can’t help but look back over the past year and everything we have achieved at ROCC. When I pause and think about all of our successes, I feel a deep sense of pride.

 

Whether it’s our internal teams, partners or customers, everybody has not only managed to meet the ambitious goals that were set at the start of the year, but exceeded them.

 

Growing our reach and boosting our impact

 

This year, we welcomed many fantastic new organisations that chose ROCC’s software to achieve operational excellence and deliver cutting-edge housing repairs and maintenance. Our customer base has grown significantly, which has allowed us to extend our reach into communities across the country.

 

Anyone familiar with the ROCC brand knows of our commitment to local communities, so this development has really pleased me at a time when housing associations are under increasing pressure to provide for their tenants. 

 

What fuels me most is not just that we acquired so many new customers, but that those customers are seeing real, measurable value from working with us. We have received feedback in the last few months that has thanked us for our role in delivering more efficient repairs, cost savings, streamlined operations and happier tenants.

 

Each success story indicates that ROCC’s philosophy of creating a product that positively changes people’s lives is being realised.

 

Building the ROCC team

 

Not only has our customer base grown this year, but we have also brought in a wave of new talent across our internal teams. From Development through to Customer Success, Projects, Products, Business Support and Sales, every function of ROCC is welcoming new faces and fresh energy.

 

It has been inspiring to see how quickly new colleagues are integrating and aligning with our values. Their passion and ideas are significantly contributing to our output, raising the bar across the company, and helping to make our solutions and services better than ever before.

 

Culture and collaboration

 

As we continue to grow, I am very conscious of ensuring that we remain true to our identity. At ROCC, we believe in being more than a software provider: we aim to be a trusted partner. This means that the team and I will continue to listen and adjust, ensuring that every client feels heard and supported.

 

Growth often brings growing pains, but I am so pleased with how everyone has adapted. Despite onboarding new customers, expanding feature sets, enhancing support and introducing new staff members, any challenges associated with scaling have brought us together. 

 

The culture at ROCC is stronger than ever, which will ultimately benefit our customers.

 

Looking ahead with confidence

 

Moving forward into the coming year, I am more excited than ever about what the future holds for ROCC and our customers. We are stepping into the next chapter with plenty of momentum, so I am confident that we will continue to excel.

 

In 2026, we will continue investing in innovation with a relentless focus on delivery. Next year is going to be pivotal for the social housing sector, and we want to play a key role in helping to shape its trajectory. We are stronger and more ambitious than ever.

 

To everyone who has been part of ROCC’s journey so far this year, thank you.

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  • Over 1,000,000 properties are maintained with ROCC Housing Maintenance and Repairs software.

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