ROCC Focus is our cutting-edge business intelligence software that transforms your data into more actionable insights. The ROCC Focus dashboard allows for real-time monitoring and offers an overview summary of the important data that is critical to your business.

What sets it apart from competitors’ software is that it goes above and beyond just reporting, with additional features that make it a game-changer for social housing providers looking to harness the full potential of their data.

Here, we demonstrate how ROCC Focus can help facilitate proactive work management and alert users to business risk, while keeping tenants safe with its advanced data visualisation, monitoring and alerting capabilities.

 

Keep tenants safe

 

Tenant safety is paramount for social housing providers as it directly impacts the wellbeing and quality of life of their residents, some of whom may be vulnerable and require more secure, stable living conditions.

By prioritising safety with ROCC Focus, housing associations, local authorities and maintenance contractors can enhance tenant satisfaction, contributing to the stability and cohesiveness of the communities they serve.

A commitment to tenant safety is not only a legal and ethical necessity but also a strategic advantage that supports the long-term success and sustainability of social housing providers.

  • Compliance monitoring

Track and schedule regular gas safety inspections to ensure compliance with legal requirements, with automated reminders and alerts set up for upcoming checks. ROCC Focus dashboards monitor compliance status in real-time, ensuring all checks are up-to-date and any issues are promptly addressed.

  • Risk management

Ensure tenants feel safe in their homes by managing the level of risk they’re exposed to. For example, monitoring and managing fire risk assessments. It can use data visualisation to identify high-risk areas and prioritise safety measures. This facilitates easy reporting and tracking of safety incidents, prompting responses and corrective actions.

  • Automated alerts and notifications

Receive notifications for scheduled maintenance tasks or overdue inspections, and your daily repairs.

  • Historical data analysis

Analyse historical data to identify patterns and trends in safety incidents, helping to implement preventive measures.

 

Proactive work management

 

Proactive work management is essential for social housing providers, as it ensures that maintenance and repair issues are addressed before they escalate into significant problems.

With ROCC Focus, organisations can identify and resolve potential hazards early, thereby minimising risk and ensuring a safe living environment for tenants. Residents appreciate living in well-maintained homes, which boosts their satisfaction and helps to foster a stable and cohesive community.

Our software allows social housing providers to better manage their workforce, reducing downtime and avoiding the inefficiencies associated with reactive, last-minute repairs. This approach supports the long-term sustainability and success of an organisation.

  • Real-time data monitoring

Provides customisable dashboards that can display real-time data. This helps managers and employees monitor KPIs and other critical metrics. By analysing trends, users can identify potential issues before they become significant problems.

  • Automated alerts

Allows you to set up alerts based on specific thresholds or conditions. For example, if a KPI falls below a certain level, the system can automatically alert relevant personnel to take action. This can be used to drive event-driven decisions, receive alerts triggered by specific events (such as inventory shortages or missed deadlines), and ensure timely intervention.

  • Predictive analytics

Can be set up to use predictive analytics to identify potential business risks based on historical data and current trends, allowing for pre-emptive measures.

 

Why ROCC Focus is the answer

 

By leveraging ROCC Focus’s capabilities, organisations can enhance their proactive work management, mitigate business risks and ensure tenant safety through effective monitoring and alerting systems.

On top of what we’ve discussed in this article, ROCC Focus offers a comprehensive suite of other features that allow you to unlock the full potential of your existing data. This includes:

  • Highly customisable, user-friendly dashboards – Drag-and-drop functionality allows users to effortlessly create and personalise dashboards. Whether you need to track KPIs, visualise sales trends or monitor operational performance, our dashboards provide a clear, real-time view of your critical data.
  • Advanced data visualisations – Your data is more impactful and easier to understand. ROCC Focus offers a wide array of data visualisation options, including charts, graphs, maps and gauges. These visual tools help you quickly grasp complex data patterns and trends, enabling you to make informed decisions at a glance.
  • Real-time data analytics – Ensures you have the most current information at your fingertips. This is crucial for making timely decisions and responding to changes efficiently.
  • Integrates seamlessly with existing systems – Our software connects effortlessly with all your data sources. This ensures you can consolidate data from multiple platforms and gain a comprehensive view of your business. If you have it as data, we can connect to it.
  • Protects your data – Employs advanced security measures, including encryption, secure user authentication and role-based access controls. These features ensure your sensitive information is safeguarded against unauthorised access and breaches.
  • Self-service reporting – We empower your team with self-service reporting capabilities. ROCC Focus enables users at all levels to generate their own reports without relying on more complex IT methods. This allows everyone in your organisation to make data-driven decisions independently.
  • Predictive analytics tools – Leverage historical data to forecast future trends. These insights help you optimise operations, strategise more effectively and get a better grasp on what your historic data says about how your business needs to adapt to the future.
  • Collaboration tools – We offer built-in collaboration tools that enable you to share your insights, reports and dashboards with your team effortlessly.

Does ROCC Focus tick all your boxes and meet your organisation’s needs? Our rapid onboarding process and quick-to-adopt software mean you can be up and running in no time.

100% of new ROCC partners stay for over seven years, so why not get in touch with our market-leading customer service team for more information about ROCC Focus?

Alternatively, you can reach out to us via email at cs@rocc.co.uk or call 01273 274716.

Author

  • Over 1,000,000 properties are maintained with ROCC Housing Maintenance and Repairs software.

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