Housing Repairs Software

Encompassing all aspects of housing repairs and maintenance from self-service and call centre repair diagnostics, to comprehensive job management and real-time management reporting. ROCC’s Social Housing software enables KPI improvement whilst reducing operational costs.

Mobile Working

ROCC's mobile workforce software solutions provide easy connectivity for mobile operatives and other remote workers to respond rapidly to changing demands and report on the progress of work in real time.

Predictive Analytics

ROCC Focus is a machine learning analytics tool that enables organisations to understand what is likely to happen in the future using historic and real-time data which then enables them to make informed business decisions that will positively impact their customers.

Process Optimisation

Organisations today are inundated with information - how it is handled, how it’s captured, processed and utilised makes a fundamental difference to the success of an enterprise. 

Infrastructure Optimisation 

ROCC are experts in fighting complexity by creating remarkable combinations of products and services. ROCC empowers our clients to beat the challenges of increasing complexity, changing business demands and cost constraints, so they can respond instantly to new challenges and opportunities.

Latest News

  • 23rd of October 2019

    The property system will launch the local authority into the digital age providing tenants and staff with a user friendly interface to simplify the repairs and maintenance process. ...

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  • 30th of July 2019

    ROCC are very pleased to announce that we have been selected as an approved supplier on the Crown Commercial Services Digital Marketplace G-Cloud 11 framework....

    Read More
  • 8th of July 2019

    In a recent issue of Housing Management and Maintenance magazine research from Rentokill Property Care was published highlighting the significant damp and condensation problems that affect up to 5.8...

    Read More
  • All Our News

Meet Some Of Our Team

Introducing a selection of our team of experts

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      Luke Aldrich

      Chairman

      Luke has been ROCC's Chairman since Jan 2016 and is responsible for the strategic direction of the business. Previously he was CEO from 2000. He is committed to ROCC being a long term quality solution provider to its chosen markets. Luke is involved with various initiatives including sponsoring and working with young adults in need and homeless organisations to ensure that ROCC contributes to the local community.

    • Peter Luck

      Director of Operations (Uniclass)

      Peter has worked in the IT industry for over 20 years and is dedicated to outstanding customer service. His experience has shown that having a people centric approach to everything you do is the key to success.

      Outside of work Peter has been married for over 20 years to his wife Rebecca, has 3 sons who are all taller than him and a pug that believes herself to be the most important person in the house.

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      Andrew Westhead

      Business Director ITC

      Andy enjoys working with the ROCC Team, Partners and Clients to make the greatest use of the best technologies that give real benefits to their business.  He relishes the constantly changing challenges that our clients face and how we can give them the advantages they need to succeed.
      He can usually be found enjoying music or being led around by the family dog.

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      Katie Bristow

      Finance Director

      Katie has been with ROCC for 25 years and now heads up the finance/admin teams for the business.

      Katie is an active member of her local community and enjoys taking part in the local pub quiz.

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      Paul Jones

      Operations Manager

      Paul joined ROCC in 2000. He was key in setting up the Networking Team that subsequently evolved into ITC team. Today, Paul is responsible for running the day to day operations and the ITC team. Prior to joining ROCC Paul spent over 22 years with Unisys.

      When not working he enjoys gardening, Formula 1 motor racing and is a member of the National Trust.

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      Ronni Patel

      Systems Consultant

      Ronni has been at ROCC for 5 years and works as a Systems Consultant. He is involved in technical support and project implementations for a range of software solutions, involving technologies such as Oracle, MSSQL, Apache and IIS.

      Ronni is an avid sports fan. In particular, he supports his beloved Liverpool FC.

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      Benny Coxhill

      Service Delivery Manager

      Benny started at ROCC when we moved to Stanford Gate in 1997.  He travels around the country implementing ROCC Uniclass solutions.

      He is keen on running, cycling, swimming and has recently taken up ballroom dancing.

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      Christian Cabral

      Senior Programmer

      Christian has worked as a Senior Analyst Programmer at ROCC for the last 10 years.  

      He has knowledge and experience of designing and developing social housing applications for small and large user-based customers running on an Oracle or SqlServer platform. 

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      Matt Watts

      Technical Consultant

      Matt has been working in IT support for nearly 20 years and currently works in the Uniclass Support Team. His prime responsibilities are application installations, upgrades, hardware & software support and troubleshooting.

      His passion are comic books, comic books and more comic books, with the occasional American Football peppered in to feel more like an adult man!

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      Meeta Patel

      Marketing Manager

      Meeta has been a marketing manager for 23 years, working in ROCC for 13 years and previously with BT. She has been instrumental in evolving ROCC's marketing strategy to become more digital.

      Meeta loves jogging, playing netball and living in Hove with her family.

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      Richard O'Neill-Roe

      Senior Technical Consultant

      With 15 years at ROCC under his belt, Richard is highly customer focused with extensive experience delivering and supporting application-centric solutions. A volunteer for both S.E.R.V and 4x4 response, Richard provides a different type of support to those in his community. A toxophilite of over 30 years, Richard is a qualified GNAS coach, assisted at London 2012, and helps to teach the sport at the local university.

       

  • Oliver Kazemi
    • Oliver Kazemi

      Oliver Kazemi

      Support Consultant

      Oli is a University Graduate and has been with ROCC nearing on 2 Years. He is a core member of the Uniclass Support team, where he’s shown a real passion for IT support.
      His hobbies include creating informative technical and gaming related YouTube videos, competitive online PC gaming and weightlifting.

 

Twitter Feeds

Our Operations Director @PeteLuckROCC explains how an intuitive diagnostics platform can reduce the costs of runnin… https://t.co/AH0Yl7vFoJ read more

RT @PeteLuckROCC: The vision that many have of having one single software solution that can do everything and everything well is just not r… read more

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