ROCC are delighted to announce that New Forest District Council have gone live with Uniclass Social Housing and Uniclass Mobile to manage their responsive housing repairs operations.
The building works section of New Forest District Council support approximately 5,500 dwellings and also service non-housing repairs for the council’s civic buildings and other properties. The rural nature of the area have presented some interesting challenges around remote working which have been solved using ROCC’s state of the art mobile working solution.
Exciting developments are planned later this year when the council will be expanding the usage of the Uniclass solution to bring in further services such as voids, planned and cyclical works and gas servicing.
New Forest are also in the process of further improving their tenant engagement and will be implementing the ROCC Uniclass MyRepairs tenant self-service portal for housing repairs.
Posted: 3rd of May 2016