With the CIH Housing 2017 Conference and Exhibition only next week, Nicola Brown, ROCC Sales Director, explains which sessions are worth seeing.
“After a successful year exhibiting last year, ROCC is pleased to be returning to the CIH in Manchester. ROCC is one of the most experienced housing technology and data capturing companies in the sector, with more than 30 years’ experience and over 200 complex projects delivered for housing associations and local authorities.
Several sessions are particularly relevant to ROCC, especially the ‘Rethinking repairs & maintenance delivery: realising efficiency savings and enhancing stock value’ session. We are looking forward to the insights from this interactive session examining the CIH Working Together to Rethink Repairs project which has included input from Mears and fifteen social landlords. Technology has a huge part to play in rethinking repairs and maintenance delivery, with the capability of making huge efficiency savings. For example, since partnering with Sovereign Housing Association, our off-the shelf Uniclass system is forecast to save Sovereign more than £590,000 per year. More than one million social housing properties in the UK are currently managed using ROCC’s single, fully integrated, web-based Uniclass social housing system. We will be interested to hear examples from Riverside and the Mears Group of how they have been streamlining their solutions.
The ‘Digitalisation - gearing up for the future’ session will also be of huge interest, with particular emphasis on improving service delivery via mobile technology; Nick Atkin of Halton Housing Trust is always at the cutting edge of technical advancements. We work alongside Kirona mobile managing end-to-end cost management and scheduling solutions for repairs and maintenance teams, simplifying the process with ourselves as the single point of contact for providers.
We are also looking forward to the ‘Customer insight and profiling’ session, with the Director of data and information services from Bupa. Much of the work which ROCC does involves data capturing, profiling and management, optimising the flow of data for housing providers; it will be useful to hear examples from the health sector and how these can be used to the advantage of the housing sector.”
ROCC is exhibiting at Stand G32
Posted: 19th of June 2017