Telecommunications

Telecoms and VoIP

Telephones are the life blood of all businesses. The telephone system must be suited to the business and kept up and running at all times and be able to handle all call requirements, inbound & outbound, 24 hours a day.

ROCC can provide a professional design, supply and installation service for business telephone systems that includes:

  • System design
  • Features selection
  • Future proofing
  • Implementation
  • Liaison with network provider
  • Training
  • On-going support

ROCC will arrange for any new telephone lines or changes to existing lines, from a simple analogue service to multiple ISDN30e and IP services. New telephone systems can be integrated into a LAN or WAN, providing new features, such as Computer Telephony Integration (CTI) and easy management of all telephone facilities. TheVOIP phone system can be remotely managed by ROCC to ensure continued good service and the monitoring of connectivity.

Voice over Internet Protocol (VoIP) is a technology that allows telephone calls to be made using a Broadband Internet connection instead of a regular telephone line. Some services using VoIP only allow calls to other users on the same service, but others allow calls to anyone who has a telephone number - including local, long distance, mobile and international numbers. VoIP solutions can be more cost effective than traditional telephony solutions.