"The housing repairs and maintenance system from ROCC meets the
challenge of delivering a housing repairs service in a modern,
seamless and citizen-centred way"
- Newport City Council
Over 500,000 social housing properties in the UK are currently
being managed using ROCC’s Uniclass Social Housing software, the
majority also use dynamic work scheduling and mobile data, with
many hundreds of devices integrated with the system. All systems
can be implemented using the latest web browser technologies
Meeting rising standards for housing repairs and maintenance
services whilst achieving strategic goals and KPI targets presents
Local Authorities and Housing Associations with complex and
demanding challenges. Uniclass Social Housing enables
organisations to meet their strategic goals through the planning
and delivery of efficient, integrated and targeted services.
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Service Delivery
- The efficient delivery of frontline repair services is
provided by the Uniclass Social Housing software system. Fully
integrated job costing and customer satisfaction ensures the
service is delivered profitably, to high standards, and
in-line with customer expectations
- Click here to learn more
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Service Planning
- Uniclass provides a unified view of all programmed,
cyclical and responsive work. The Contact Centre and repair
reporting diagnostics provides best value for tenants and
service providers at the first point of contact allowing
complex information to be processed quickly and accurately.
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Click here to learn more
- Mobile and Remote Data Capture
- Mobile working and remote data capture enables
organisations to gain added value through optimal
utilisation of their employee’s time while working remotely.
Using handheld devices specifically programmed for the job,
mobile solutions provides tangible improvements in business
and personal productivity, as well as speed, accuracy and
consistency of data.
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Client
Focus
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Newport City Homes (NCH) has placed
a major contract with ROCC for the new Uniclass Social Housing
system which is designed to improve...
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