Business Process Automation

Organisations today are inundated with knowledge, information - data; how it is handled, how it’s captured, processed and utilised makes a fundamental difference to the success of an enterprise.

That’s where ROCC excels. ROCC help public, not-for-profit and commercial organisations to optimise the flow of data, improving efficiency and productivity. ROCC call this Business Process Automation (BPA) and have 30 years’ experience in helping thousands of UK organisations to get it right.

The ROCC approach is that of the independent expert, understanding how to look at business processes; to define where and how data needs to be collected, how it can best be managed and where it should be disseminated before being efficiently stored. ROCC also understands the available technology and how to evaluate its potential for a client’s specific needs. By bringing the two together ROCC can:

  • Improve efficiency, by streamlining processes
  • Save money by evaluating strategies before committing to capital expenditure
  • Independently corroborate decision-making
  • Implement new technologies

Services
As consultants, ROCC thrives on diversity. The opportunity to apply expertise in process knowledge and technological application in new areas keeps ROCC thinking fresh.

That’s why ROCC offers such a broad range of services, loosely described under the following headings:

  • Project feasibility studies – helping you to understand the potential costs and benefits in a specific course of action
  • Product assessment and selection – recommending suitable technology solutions and ensuring that planned capital expenditure will meet your expectations
  • Operations throughput analysis – analysing how your business processes work and identifying strategies for improvement
  • Facilitated workshop – capturing thoughts, opinions and knowledge from key people and helping to implement change
  • Project scoping – defining objectives, outcomes and limitations
  • Business analysis – assessing process efficiency, potential improvements and cost savings
  • Project management – helping to implement change and technological solutions

The core values underlying our service portfolio are partnership, consistency and innovation. We work with the client, to a proven methodology, with an open-mind to the possible solution.

ROCC has offices throughout the UK, offering nationwide coverage with local service delivery. ROCC is independent of the process and technological solutions that it may recommend and has extensive experience across all major UK organisational sectors.

Projects
Business Process Automation (BPA) can apply to the way that an organisation manages anything from a high level process such as the development of a corporate strategy, to something as routine as the submission of expense claims. What’s clear is that the organisation that manages the lifecycles of its business processes effectively, whilst protecting and enhancing the integrity and value of its information assets, has a substantial competitive edge.

What ROCC provides is an approach based on 30 years experience of identifying, specifying, developing, implementing and supporting BPA solutions. Proven methodologies and project management techniques that have saved money and improved efficiencies for thousands of organisations.

Typically our involvement covers:

  • Streamlining and capturing key performance indicators and quality accreditations required by service and financial auditors
  • Identifying and modifying business process in line with best practice
  • Evaluating technological solutions to improve efficiency
  • Helping to capture knowledge within core transactional systems and thereby improve the inherent value of the organisation
  • Providing independent evaluation of the current and future implications of key technology purchasing decisions

Many of our clients use us on an on-going basis, supporting them as they strive to continually improve their efficiency. Some of our clients have been with us for 25 years.